Last Updated: April 1, 2026
At Tournism, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with global data protection standards and the Digital Personal Data Protection Act.
Information We Collect
- User-Provided Data: Name, email address, contact number, and travel preferences provided during registration.
- Service Usage Data: Details on how you interact with our platform, flight/hotel search history, and transaction metrics.
- Third-Party Data: With your explicit consent, we may access data from airline or hotel loyalty programs to help you unlock deals.
How We Use Your Data
We use the collected information for the following purposes:
- Service Delivery: To facilitate flight and hotel bookings using loyalty points.
- Personalization: To offer exclusive deals based on your travel history.
- Communication: Sending account updates, security alerts, and promotional offers (which you can opt out of at any time).
- Security: To detect and prevent fraudulent activity on the platform.
Data Sharing & Disclosure
- Partners: We may share necessary data with airline and hotel partners to finalize bookings.
- Service Providers: We use trusted third parties for cloud hosting and payment processing.
- No Sale of Data: We strictly do not sell or lease your personal information to third parties for their independent marketing purposes.
Data Retention Schedule
| Data Category | Retention Period |
| Account Profile Info | Duration of active account + 1 year |
| Booking & Transaction Data | 7 years (for tax and regulatory compliance) |
| Usage Analytics | 2 years |
| Support Records | 3 years |
Your Privacy Rights
You have full control over your data at Tournism:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Erasure: Request the deletion of your account and associated data.
- Withdrawal of Consent: You may withdraw your consent for data processing at any time.
Note: To exercise these rights or for any privacy-related inquiries, please contact our Data Protection Officer at contact@tournism.com or fill the contact us form here . Data deletion requests are typically processed within 72 hours, subject to legal retention requirements.
We may update this policy periodically to reflect changes in our services or legal obligations. We will notify you of any significant changes via email or a prominent notice on our website.